Frequently Asked Questions (FAQs)
Get Answers to Common Questions Before You Ask
1. Do you offer refunds or returns?
No. We follow a strict No Return – No Refund Policy due to the spiritual and personal nature of our products. Please refer to our Refund Policy for details.
2. What if my product arrives damaged?
If your item is damaged, you must share a complete unboxing video within 24 hours of delivery. A one-time replacement may be issued, subject to stock availability.
3. Are your products genuine and energetically cleansed?
Yes. All our products are authentic, sourced with care, and often energised or customised for spiritual alignment.
4. How long does shipping take?
Orders are usually dispatched within 2–4 working days. Delivery timelines may vary based on your location.
5. Can I cancel my order after payment?
No. Orders cannot be cancelled once payment is processed.
6. Do you accept Cash on Delivery (COD)?
Yes, we offer COD. All orders can be postpaid or prepaid using secure online payment methods.
7. Do your products guarantee spiritual or magical results?
No. Our products are spiritual tools, and results vary based on individual belief, practice, and energy. We do not claim or guarantee specific outcomes.
8. How can I contact your support team?
You can reach us via:
📧 info@rudhvi.in
📞 +91-8910614058
